Every goal that is assigned in V2R has its own Rating Table. The Rating Table is used to assess how effective and efficient each associate has been achieving their assigned goals. To successfully achieve "No Excuses" Strategy Execution clearly defining the Anchor Descriptions in each goal's Rating Table is as important as defining the scope of the goal itself.

There is no question that time and effort must go into defining the Rating Table of each goal. The primary advantage of doing this when a goal is assigned is to make sure there is a clear understanding between the boss or Project Manager and their associate of what level of performance is expected to successfully achieve the goal. In most cases, failure to define a goal's Rating Table up front will result in expending more time and effort arguing over how the associate really performed if and when they are held accountable for their performance.

When V2R goals are assigned they are set up as Metric or Rated goals. This selection impacts the Rating Table as follows:

Metric Goals
Metric goals are scored quantitatively by comparing the actual numeric results achieved for the metric to the previously defined rating scale that was added to the Rating Table in V2R.

Metric goals are used to create associate accountability for actual results that can be measured or quantified. Sales growth, defective parts, production efficiency and employee attendance are all metric goals whose results can be reported on a periodic basis.

Metric goals require all 9 points in the rating scale to have a numeric value assigned. The assigned numeric value is used to interpolate the YTD actual results for the metric to the standard 9-point scale used in V2R.

All data necessary to periodically update metric goals is entered through an XML Data Import function. The input frequency is defined for each metric goal when it is added to the V2R database.

Rated Goals
Rated goals are scored subjectively by the Stakeholders that are assigned to rate each goal. A Stakeholder is anyone that is materially impacted by the success of the goal.

Rated goals are used to create associate accountability for observed results that are typically measured qualitatively, rather than quantified. Completion of project based goals or behavioral performance are good examples to assign Rated goal accountability.

Rated goals are the default goal in V2R. A company default rating scale should be defined for all rated goals. The default rating scale typically goes from Failing (1) to Excellent (9). Although all 9 points on the V2R rating scale can have Anchor Descriptions, typically only the 1, 3, 5, 7 and 9 points do. The in-between anchor points of 2, 4, 6 and 8 can be selected by the Stakeholders to interpolate between the defined anchor points.

Associates that are held accountable for results by the Stakeholders of their assigned goals feel a much greater sense of responsibility to perform. Developing this associate level performance responsibility drives "No Excuses" Strategy Execution, which is key to helping the organization successfully translate their Vision2Reality.